For details of our cancellation and refund policy where government COVID restrictions prevent a stay taking place please see out News page here.
The safety and well-being of our guests, staff and local community is our utmost priority. Given the COVID-19 pandemic we have developed new cleaning procedures at Osdale that are intended to mitigate the risk of spreading the virus.
Our cleaning protocols have been developed in line with the recommendations from the Association of Scotland’s Self-Caterers. They include: a cleaning plan to minimise the spread of the virus; a turnaround protocol that helps us assess the risk and the required level of clean dependent on that risk; and a cleaning requirement document that details the two-stage cleaning process of clean then disinfect.